Due to the current COVID-19 situation, please expect longer processing and delivery times.
We are temporarily suspending all consumer returns due to potential contamination risks during this pandemic.
Thank you for your understanding!

There is no return and no warranty for products purchased at 50% OFF.


What products are warranted?

Elite Cosmetix USA Inc. - Crystal Nails USA offers a guarantee as an extra benefit that does not affect consumer's statutory rights. The above products are guaranteed against mechanical and electrical defects for 12 months from the date of purchase. Don't forget to keep your receipt as proof of purchase. The followings are covered in a one year warranty:

  • Nail Drills
  • Handpieces
  • UV Lamps, LED Lamps
  • Paraffin Wax Bath

Where to go for warranty service?

During the guarantee period, Elite Cosmetix USA Inc. will repair the product or replace parts free of charge, if it is returned together with your receipt as proof of purchase to the Central Warehouse of Elite Cosmetix USA Inc. (715 North Drive E, Melbourne FL 32934).


Always use the original packaging or a storage box to prevent additional damage and also obtain proof of posting.

In some cases, the warranty is not provided?

The following are specifically excluded from the terms and conditions of this guarantee:

  • Damage caused by misuse or improper handling of the product or use not in accordance with instructions.
  • Any modification made by the purchaser to the product or any repairs other than by an authorised agent
  • Damage suffered through overloading, improper use, negligence or accident
  • Damage caused due to the use of the product on a voltage other than that stamped on the product

The guarantee is not transferable.